Five Questions to Ask Power Washing Companies: Your Checklist for a Clean & Safe Job

Five Questions to Ask Power Washing Companies: Your Checklist for a Clean & Safe Job

What if they damage your property? What happens if they use a solution that’s not right for your surfaces? What if the price isn’t what you expected?

These are all valid concerns. Don’t let them stress you out. The key to avoiding headaches is asking the right questions.

Here are five essential questions to ask power washing companies, whether you’re in [City, State] or anywhere else:

1. Experience and Expertise: How Much Experience Do You Have?

This isn’t just about “”how long they’ve been in business””. It’s about understanding their specific expertise.

• Ask: “”What types of surfaces have you power washed before? Have you worked on [material of your surface, e.g. brick, wood, composite decking] before?””
• Look for: Companies that specialize in the specific surfaces you need cleaned. For example, if you have a composite deck, you want a company that knows how to clean it without damaging the material.
• Think about: Is this your first time power washing? If so, you might want to lean towards a company with a proven track record of experience.

2. Services and Pricing: What Services Do You Offer and What’s the Price?

Get a clear understanding of the services offered and the pricing structure. Avoid surprises later on.

• Ask: “”What specific services do you offer? Do you offer [specific surface cleaning, e.g. roof cleaning, driveway cleaning, fence cleaning]? How much does [specific service] cost?””
• Look for: Companies that offer a clear breakdown of their services and prices. Don’t be afraid to ask for a detailed quote that includes all the costs associated with the project.
• Think about: Are there any discounts for multiple services? Do they offer a free estimate?

3. Safety and Environment: What Measures Are You Taking To Protect My Property and the Environment?

Power washing involves powerful equipment and chemicals. You need to make sure the company is taking precautions.

• Ask: “”What safety measures do you take? What type of equipment do you use? What cleaning solutions do you use? Are they environmentally friendly?””
• Look for: Companies that use personal protective equipment (PPE), follow industry best practices, and use environmentally friendly cleaning solutions.
• Think about: Do they have insurance coverage in case of accidents or damage to your property? Are they licensed and bonded?

4. Customer Service and Communication: How Do You Communicate and What If I Have a Problem?

Don’t underestimate the importance of communication. A good power washing company will keep you informed every step of the way.

• Ask: “”How do you communicate with your customers? Do you provide progress updates? What’s your policy on handling complaints?””
• Look for: Companies that have a clear communication strategy, are responsive to your questions, and have a clear complaint resolution process.
• Think about: Have you read any reviews about the company? What do other customers say about their experience?

5. Warranty and Guarantee: What Kind of Guarantee Do You Offer?

Ask about their warranty policies and rework guarantees. This shows their commitment to their work and customer satisfaction.

• Ask: “”Do you offer a warranty on your work? What happens if I’m not satisfied with the results?””
• Look for: Companies that offer a comprehensive warranty on their work and are willing to address any issues you might have.
• Think about: Are they willing to come back and redo the work if you’re not satisfied? What is the timeframe for addressing issues?

You’re investing in your home. Asking the right questions can ensure you get the best possible service. Five questions to ask power washing companies can make a big difference.